Designing Better Cities: Urban Design at DesignInc Sydney Enters a New Chapter

Culture / Studio News / Media

DesignInc Sydney is sharpening its focus on city-shaping Urban Design—one that prioritises sustainability, people, and place.

DesignInc Sydney is sharpening its focus on city-shaping Urban Design—one that prioritises sustainability, people, and place. With the arrival of accomplished practitioner Ben Norris (Associate), the newly strengthened Urban Design team is poised to take on more strategic, aspirational work that directly contributes to the liveability and resilience of our cities.

The move reflects a deliberate evolution for the studio discipline. Building on a strong foundation of major transport and infrastructure projects, which includes Western Harbour Tunnel, Southwest Metro and an assortment of newly upgraded train stations, the team is now set to lead broader urban transformation—integrating design excellence with environmental, economic and social outcomes that serve generations to come.

Ben brings more than a decade of experience in strategic urban design, masterplanning and public realm strategy, both locally and abroad. Under Urban Design Principal and Sydney Research Lead, Dr. Michael Kahn, his addition signals a new era of design leadership which works in close collaboration with DesignInc’s and Nguluway DesignInc’s Architecture, Landscape, and Interiors teams.

Ben’s knowledge of, and dedication to, the Urban Design craft is a perfect complement to the team’s structure and expertise says Michael Kahn.

‘The team’s growth in 2025 is a testament to the ongoing quality of work and commitment to project delivery established through past projects,’ said Michael. ‘Ben’s experience in delivering strategy, masterplanning, and public realm design, at a range of scales, will expand our team’s expertise and reflect in broadened service offerings.

‘Through ongoing close collaboration with our other disciplines, the Urban Design team looks forward to delivering quality outcomes for our clients that benefit the public through thoughtful design at all scales.’

Ben echoes this commitment to the long-term public good, noting that city-shaping design offers a powerful platform for sustainable change.

‘I’m inspired by Urban Design’s ability to enable lasting, positive change in our urban environments. There’s a unique opportunity in all projects to unlock value and embed healthyoutcomes in the design of our streets, public spaces and urban form—environmentally, socially and economically—and it’s this opportunity that drives me,’ said Ben.

‘One of the things that excites me most about joining DesignInc Sydney is the opportunity to champion Designing from Country in close partnership with Nguluway DesignInc. Through a Caring for Country lens, liveability in all cities—not just Sydney—can be greatly improved by instilling a reciprocal relationship between people and their environment.’

Committed to shaping better cities, the team continues to build on a legacy of delivery across complex public infrastructure while expanding its influence on the broader fabric of urban life. Whether designing for movement, gathering, housing, or heritage, the team applies a values-based, systems-thinking approach to elevate every project.

Ian Armstrong
Ian Armstrong | Director

Ian is a qualified architect, urban designer and town planner with over 25 years’ international experience delivering complex, large-scale projects across mixed-use development, housing, and transport infrastructure. His multidisciplinary expertise spans all stages of project delivery—from concept through to construction—covering urban planning policy, design guidelines, masterplanning and DA assessment. Known for his strategic thinking and strong leadership, Ian has a delivered visionary, city shaping masterplans and urban design studies across the world—including Sydney (Bondi Junction, Camelia, Parramatta Road Annandale), Melbourne (Yarra’s Edge Docklands), Malaysia (Johor Bahru), China (Binhai CBD Tianjin), UAE (Al Daih Bahrain), and Kazakhstan (Alamaty). Ian serves on multiple Design Excellence and Local Planning Panels across Sydney and is a registered Design Practitioner in NSW.
Michael Kahn - DesignInc Sydney
Dr. Michael Kahn | Principal

A practitioner-academic with over 10 years’ experience in civic, transport and cultural infrastructure, Michael’s expertise lies in people-centred, multi-disciplinary design. His PhD explored mega-project design delivery, including Sydney Metro and Western Sydney Airport. He also leads Research at DesignInc Sydney and lectures at the University of Sydney.
Lynne Hancock | Principal, Nguluway DesignInc

A nationally respected leader in urban design, Lynne has more than 25 years’ experience across infrastructure, masterplanning, and policy. She champions urban design as a tool for social equity, and brings a unique ability to bridge engineering, design and cultural engagement on complex projects.
Ben Norris | Associate

Ben is an accomplished Urban Design practitioner, place and public realm strategist with over 10 years’ experience across Australia, Asia, the Middle East, and the UK. In conjunction with a Bachelor of Fine Arts (Hons) UNSW and a Bachelor of Design in Architecture USYD, his expertise lies in future-focussed design strategy which shapes cities—blending community needs with a shared vision for a sustainable, prosperous future. He’s received several accolades during his career, including Commendation for Excellence in Strategic Planning (PIA NSW 2024), Commendation for Leadership, Advocacy, and Research (Australia Urban Design Awards 2021), the Landscape Planning Award (AILA NSW 2019 and 2021), and the Urban Design Award of Excellence (AILA, NSW 2016). Ben has experience in the development of regional and urban strategies, frameworks, and plans, as well as delivery of masterplans for communities, precincts, and town centres with additional expertise in site-specific controls and design guidelines.
Vicki Li | Senior Urban Designer

Vicki is a designer and strategist, bringing a global perspective to her design methodologies and thinking. She has contributed to a diverse array of award-winning projects in Australia, China, and the U.S. Vicki is passionate about creating public spaces that reflect her deep commitment to the well-being of people and the environment. She employs creative design approaches at every stage of the process, from initial concepts to construction detailing. With her background in urban design and landscape architecture, she is equipped to manage projects across various sectors and scales.
Akshaisankar Sabu DesignInc Sydney
Akshaisankar Sabu | Urban Designer

With architectural training and over six years’ experience, Akshaisankar brings a keen eye for visual storytelling and research-based design. His work balances community engagement with strategic analysis to address urban challenges.
Irene Sarah | Graduate Urban Designer

Currently completing a degree in Urbanism, Irene combines architectural experience with curiosity for social dynamics in cities. She brings strong interpersonal skills, digital literacy and a collaborative spirit to the team.